Shipping & Billing

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Ground Shipping

Free on U.S. orders

Shipping rates on all orders are based on the merchandise subtotal in a single transaction (pre-tax), before any promotional offers, coupons or discounts are applied. Shipping only available to the continental US. For Standard Shipping, delivery within 5 – 7 business days Regardless of Shipping method chosen, shipment may be delayed due to supply chain issues, COVID-19/Coronavirus or other factors beyond JanSport’s control w/o liability. Special Standard Shipping rates not valid on orders shipping to Alaska or Hawaii or military APO/FPO/DPO addresses; Valid on in-stock merchandise only; not valid on prior purchases. Free returns are subject to certain restrictions; JanSport reserves the right to cancel orders arising from pricing, promotions, or other errors w/o liability . Void where prohibited.

Alaska & Hawaii

Most items are shipped to AK and HI via 2-day service.

Delivery days are Monday – Friday, excluding federal holidays. If you order before 9am, M-F, your order will ship out the same day. If you order after 9am it will ship the next week day, adding at least one day to your expected arrival date.

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